Thank you for choosing L.H. Krueger and Son for your home improvement project! We know that hiring a contractor is a major decision and we are confident that you will be satisfied with your choice and pleased with the results.
Replacing the roof on your home is a significant undertaking and, if you haven’t been through the process before, you may not know what to expect. The scope of the work can be a bit of a shock. Don’t worry! The professional L.H. Krueger team will make every effort to make it painless, with the least amount of disruption to your lifestyle as possible.
Here Is What to Expect:
Once your contract with us is signed and a start-date established, we’ll keep you informed of the schedule. Weather delays are our largest variable. Keeping your home and possessions dry and protected is of utmost importance. We will not take unnecessary risks.
We will notify you approximately one week prior to your scheduled start-date and let you know where you are on the schedule. Then, one to two days prior to your start date we will contact you with an exact start date. Again, scheduling is contingent on weather.
A day or two prior to your start date, the dumpster will arrive and be placed in the location indicated in your contract. Around this time your roofing materials will also be delivered. Placement of these items will be pre-determined by our office. We consider many factors, such as driveway condition, driveway size, landscaping, size and shape of house, etc. and determine the best place for the materials based on your unique situation.
On your start-date, the L.H. Krueger and Son team will arrive and the Lead Man will ring your doorbell and introduce himself. Please express any last minute concerns to him directly or feel free to call our office and speak to your Project Coordinator. We are always available to you to ensure your comfort during your roof replacement project.
Once work begins, your home and yard will feel like a construction site. It will be noisy and temporarily messy. Please use caution if you plan on going in and out of your home during the project.
Each evening the site will be secured, and left as neatly as possible. On an average roof replacement project, we will remove over 20,000 nails from your roof. We intend to account for each and every one, to prevent damage to your tires, but please use caution when in your driveway and yard until we can complete our final clean up
After all debris is in the dumpster we will arrange to have it removed as quickly as we can. During tear-off, nails may find their way under the dumpster. We will return later that day or the next to clean the area vacated by the dumpster. We want to be sure that every last bit of scrap and debris is removed from your home site.
Our goal is your total satisfaction. Upon completion, we will send you a final invoice. After payment is received, your warranty will be registered with the shingle manufacturer and you’ll have a worry-free roof for a long, long time.
